Last Updated: June 2025

This Privacy Policy explains how Lucky Rush Ltd (“we,” “our,” or “us”) collects, uses, discloses, and protects personal information in connection with Lucky Rush and our related Services. This policy is designed to be globally applicable. We will comply with the data protection laws that apply in your region.

1. Controller and Contact

Who We Are

Lucky Rush Ltd is responsible for personal information processed in connection with the Services.

Contact: [email protected]

2. Information We Collect

Information You Provide

• Account details (name, email, password, preferences)
• Profile and communication information (messages, feedback, support tickets)
• Marketing choices (newsletter subscriptions, consent records)
• Age or eligibility information where needed to provide certain features

Information Collected Automatically

• Usage data (pages viewed, features used, clicks, referring/exit pages)
• Device/technical data (IP address, browser type, OS, device identifiers)
• Approximate location inferred from IP address
• Diagnostic and performance data (crash logs, load times, errors)
• Cookie and similar technology data (see our Cookie Policy)

Information from Third Parties

• Analytics providers (e.g., usage metrics and aggregates)
• Marketing and referral partners (campaign attribution information)
• Security and fraud-prevention providers (threat and reputation signals)

3. How We Use Information

Service Delivery

• Operate, maintain, and improve the Services
• Personalize content and experiences
• Provide customer support and respond to requests
• Communicate service notices and updates

Security and Compliance

• Protect against fraud, abuse, and security threats
• Enforce policies and terms
• Comply with applicable legal obligations

Analytics and Business Operations

• Measure and analyze usage of the Services
• Research and develop new features
• Support reporting, auditing, and forecasting

Marketing (Where Permitted)

• Send newsletters and product updates consistent with your preferences
• Measure and improve the effectiveness of campaigns

4. Legal Bases / Principles

We process personal information only as permitted under the laws that apply to you, which may include consent, the need to perform a contract with you, compliance with legal obligations, and our legitimate interests such as improving and securing the Services.

5. Sharing and Disclosure

Service Providers (Processors)

• Cloud hosting, content delivery, and storage
• Analytics, performance monitoring, and error tracking
• Email delivery and customer support tools
• Security, fraud prevention, and compliance tooling

Business and Legal

• Disclosures required by law or to protect rights and safety
• Business transactions (e.g., merger, acquisition), where information may be transferred with safeguards

We do not sell personal information.

6. International Transfers

We may transfer personal information to countries other than your own. When we do so, we implement appropriate safeguards designed to protect your information in accordance with applicable law, such as contractual protections and technical/organizational measures.

7. Data Security

• Encryption in transit, strong access controls, and regular security updates
• Role-based access and monitoring to prevent unauthorized use
• Incident response procedures and periodic testing

8. Data Retention

• We retain personal information only as long as necessary for the purposes described in this policy
• Retention periods may vary by data type, legal requirements, and business needs
• We will delete or de-identify information when it is no longer required

9. Your Rights

Depending on your region, you may have rights such as access, correction, deletion, portability, restriction or objection to processing, and withdrawal of consent. To exercise these rights, contact us at [email protected]. We will respond in accordance with applicable law.

10. Cookies and Similar Technologies

We use cookies and similar technologies. For details and choices, see our Cookie Policy.

11. Children’s Privacy

The Services are not intended for individuals below the age of majority in their jurisdiction or the minimum age required to use online services in their region. If you believe we have collected information from a child, contact us and we will take appropriate steps to remove the information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will take steps to notify you as required by applicable law. The “Last Updated” date indicates when the Policy was last revised.

13. Contact Us

Questions or requests regarding this Privacy Policy can be sent to [email protected].